Privacy Policy

WHO WE ARE

10 Day Drive provides intensive driving courses, driving assessments, driving tuition and related learner support.

For data protection purposes, 10 Day Drive is responsible for the personal information collected through 10daydrive.co.uk and through our booking, enquiry and customer-support services.

INFORMATION WE COLLECT

We only collect information reasonably required to provide our services, administer bookings, process payments, communicate with learners and operate our website.

Information collected might include:

• Your full name.
• Email address.
• Telephone number.
• Postcode.
• Preferred course package.
• Manual or automatic transmission preference.
• Driving experience level.
• Theory test status.
• Practical driving test status.
• Practical test date and test centre where supplied.
• Preferred course start date.
• Lesson and course scheduling information.
• Messages and enquiries sent to us.
• Booking records and transaction status.

We do not collect or store your complete payment-card number or card security code. Online card payments are securely processed by Stripe.

DRIVING LICENCE INFORMATION

We do not collect driving licence numbers for the purpose of booking or managing practical car driving tests on your behalf. Learners remain responsible for booking and managing their own practical driving test with the DVSA.

An allocated driving instructor might inspect your driving licence before practical tuition or before use of an instructor's vehicle to verify legal entitlement.

WHY WE USE YOUR INFORMATION

We process personal information for purposes including:

• Responding to course enquiries and callback requests.
• Checking instructor and course availability in your postcode.
• Setting up bookings and allocating local DVSA-approved instructors.
• Arranging and managing lesson schedules.
• Processing deposit and full course payments via Stripe.
• Providing customer support, managing rescheduling and refunds.
• Meeting legal, tax, accounting and regulatory responsibilities.

OUR LAWFUL BASES

UK data protection law requires a lawful basis for processing personal information:

• Contract: Processing necessary to take steps requested before booking and to deliver the purchased course.
• Legal obligation: Processing necessary to comply with tax, financial, and legal requirements.
• Legitimate interests: Processing necessary for fraud prevention, system security, and maintaining business records.
• Consent: Where applicable for optional marketing or promotional success stories.

WHO WE SHARE INFORMATION WITH

We share personal information strictly where necessary:

• Your allocated driving instructor to deliver tuition.
• Stripe for secure payment processing.
• Our website hosting and infrastructure providers, including Netlify.
• Professional advisers or regulators where required by law.

We never sell learner personal information to third parties.

YOUR DATA PROTECTION RIGHTS

Under UK GDPR, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data.

To make a data request or ask questions about how your information is handled, please email support@10daydrive.co.uk.